A live chat is a real-time way of communication between a web hosting supplier's support team and its clients. It is a very efficient way to receive some info about the website hosting services or get some problem resolved since you are talking to a live representative. The benefits of using a live chat service instead of calling or opening a support ticket are the reduced possibility of errors at the time you exchange information like usernames or domain names, the quicker response time since the communication is real-time as well as the fact that you don't need to stay on the chat constantly - you're able to do something different while the representative examines the issue in question. Also, you are able to connect with a live chat room from any kind of computer that is connected to the Internet, avoiding the phone rates that you'll have to pay in case you're calling to a different country.

Live Chat Support in Hosting

We provide a live chat support service for all Linux hosting packages that we offer and we are able to assist you with almost everything live. If you do not have an account with our company yet, we're able to provide you with more info about the plans to help you to select the most appropriate plan. In case you are an active client, we will be able to assist you with any general or billing issue and with numerous common tech matters, such as an email address setup in a desktop email client. In case you can't phone us for whatever reason or you're in a country where we do not have a local telephone number, the live chat will be the best option to get in touch with us. Certainly, some issues require longer time to analyze and test, which means that you will need to open a support ticket to our technicians, however, we will save your time and help you with various issues on the chat.