Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service team is qualified to shortly care for all of our Linux hosting packages users’ issues and assistance questions. Through our ticketing system, you are able to supply your question and a support staff fellow member will go back to to you within maximum 60 minutes. In fact, practice has shown us that the usual solution time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is provided by a team of licensed experts who definitely are prepared to respond to your questions immediately. You can easily get in touch with the technical support staff by starting a technical support ticket from your Online Control Panel or by sending us an email. On business days, you can also call us on the telephone or make use of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require assistance while working within the Control Panel, you’ll be able to always select the Help control key and find your issue in the list of content articles that will pop up. We have also turned much of the posts into educational videos. The collection of video tutorials will show up if you click the Videos button present in each section.