1 hour ticket response
TICUL.NET’s team of customer service technicians is focused on offering quick answers to each of your queries. We will review your support ticket as soon as it is delivered and will reply back to you with a solution within less than 60 minutes after the helpdesk ticket submission. In reality, our average customer support ticket response time is 20 minutes.
A Top–Notch Client Support Service
Our client support staff representatives have big experience in the Linux hosting packages industry and are experienced enough to find a swift solution to your problem. If, however, the issue at hand is not within the competence of a customer service technician, the client support ticket will be sent to a developer or sysadmin for additional assistance.
An Easy–to–Browse Help Center Section
In the Online Control Panel you will find an intuitive Help Center section where you can find quick hints on how to use our web hosting services. You can find the answers to your inquiries in our F.A.Q. database, find more suggestions in the web hosting account management articles or check our educational video tutorials.