Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Answer Guarantee

  • Each ticket you send to the customer help crew will be answered in about 60 mins. All general inquiries are going to be addressed instantly. Nevertheless, if the service request you have posted requires aid from a qualified admin technician, we are going to address the ticket to him and will inform you about the hold–off.

  • Top quality support service
  • Top–class Tech Assistance Service

  • We will be working for you 24x7 to offer information and technical support and also to aid you with any difficulty that you might run into while you are working with your virtual server. We are able to support you with all pre–installed programs, such as your Operating System, server management panel (with respect to the VPS type) and the Online Control Panel created solely by us.

  • Intuitive help center
  • A Descriptive Help Zone

  • Each part of the Online Control Panel that is included free of cost with your VPS offers you a built–in collection of articles. You will see a number of extensive how to articles and reviews and a choice of step–by–step video training materials that demonstrate all the fundamental site administration jobs. You can access them by hitting the Help or Video buttons in the right corner of each Control Panel section.